WireNut Home Services
  • Colorado Springs, CO, USA
  • $14
  • Hourly
  • Full Time

Medical, dental, vision, a 401k plan, life insurance, paid personal time off, 7 paid holidays including Christmas Eve, short-term/long-term disability, LegalShield, a referral program, friends & family discount on services, room for growth, and fun family-oriented events throughout the year (paintball, ski trips, family nights, etc.).


The WireNut of Colorado Springs, CO is seeking to hire a self-motivated full-time CSR (Customer Service Representative) to join our office team. Can we count on you to smile through the phone? Are you a customer care superstar? Are you interested in starting a career with a stable, respected home services company? If so, read on!

We offer our home services CSRs $14/hour based on experience and a generous benefits package that includes medical, dental, vision, a 401k plan, life insurance, paid personal time off, 7 paid holidays including Christmas Eve, short-term/long-term disability, LegalShield, a referral program, friends & family discount on services, room for growth, and fun family-oriented events throughout the year (paintball, ski trips, family nights, etc.). This is a full-time position with the exact schedule to be determined at the time of interview. You must be available to work Saturdays and attend a 7:00 am company-wide meeting once a month. We foster a fun and positive work atmosphere. Come join our team and apply today!

 

ABOUT THE WIRENUT

Founded in 2004, we are Colorado's premier residential Electrical and HVAC service company. Our loyal customers in the Denver, Colorado Springs and Pueblo areas count on us to go the extra mile to provide great customer service, excellent products, and terrific value. We have been listed as one of INC 5000's fastest growing companies in the country. 

We are family-owned and proud to employ honest, hard-working Coloradans.

We provide excellent service to our clients and a great environment for our staff. We believe that you don't build a business; you build people, and the people build the business! We provide our team with unparalleled income potential that is the highest in the State, a fun work culture, and excellent growth potential. We provide weekly training sessions. We will support you in your professional endeavors, as your success is our success!

 

A DAY IN THE LIFE OF A CSR (CUSTOMER SERVICE REPRESENTATIVE)

As one of our top-notch CSRs (Customer Service Representatives), you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible. You cheerfully respond to customer calls ready to answer their questions and problem solve. With your strong organizational skills, you schedule service appointments. Your friendly and capable demeanor comes through as you receive incoming client calls and you work hard to ensure maximum scheduling efficiency without compromising client satisfaction.

You call customers to verify that services have been performed appropriately and clients are happy. You also have the opportunity to perform a variety of office duties as needed. You feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!

 

QUALIFICATIONS

  • Experience providing exceptional customer service
  • Strong phone and scheduling skills
  • Pass a background check and periodic drug testing

Experience in HVAC or home services is a PLUS! Are you the kind of person who quickly catches on to what needs to be done, and then jumps right in? Are you attentive to detail and organized? Can you effectively solve problems? Do you have strong communication skills? Can you stay calm and collected in challenging situations? If so, you may be perfect for this position!

 

ARE YOU READY TO JOIN OUR CUSTOMER CARE TEAM?

If you are great on the phone and feel that you would be right for this CSR (Customer Service Representative) please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 80915

WireNut Home Services
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